Hmm, you may want to dbl-chk that DHCP is turned ON on your ASUS router before you turn it off on you modem. If you find it is already ON, then turn it off. If the web-app is for your ISP modem, then look to see if there an option to turn off/on DHCP. Try just that 10.x.x.x IP address in your web browser and see if it brings up a web-app. Your modem should allow access to configuration. The 10.x.x.x ip address is also an indication (but, as I said, I struggle with all of this stuff too, so experts are welcome to correct these assumptions -) ). I’m still struggle with my home network setup, so take my advice with a large grain of salt, but the fact that you have a ISP modem that is capable of “bridge mode” makes me think, that yes, dbl-nat could be a problem. The only thing that makes me believe I’m in a double NAT situation is a test I’ve found here: The IP shown by the router is a public one so I think there is no double NAT issue.
I have an internet modem from my ISP in bridge mode connected to the Asus router.
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